Inside Solutions Architect II Storage
US Based Company for IT Services
PKR 500,000 • Published Date: • Pakistan (Hybrid)
Description
The Inside Solutions Architect II (Storage) is a presales technical resource responsible for leading consultative discovery of clients’ business goals, technical requirements, and operational challenges, then translating those needs into scalable, supportable, and business-aligned storage and data-protection solutions. The primary objective of the ISA is to drive revenue growth, profitability, technical win rate, and customer success throughout the sales cycle.
The Storage ISA serves as a trusted advisor to customers, account executives, and internal stakeholders by designing and recommending solutions spanning block, file, and object storage; SAN and NAS; backup and recovery; disaster recovery; cloud and hybrid storage; data management; and storage-related professional and managed services. This role combines strong technical knowledge with business acumen to help customers modernize infrastructure, protect critical data, improve resiliency, and manage growth.
The ideal candidate has strong storage and data-protection experience, a record of supporting complex customer-facing presales engagements, and the ability to communicate effectively with both technical and executive-level audiences.
Responsibilities
- The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Lead technical discovery sessions to identify customer business objectives, current-state infrastructure, data-growth patterns, availability requirements, recovery objectives, security considerations, and solution constraints.
- Design and recommend storage, backup, recovery, disaster-recovery, cloud, and data-management solutions that align with customer goals, technical standards, and budget requirements.
- Partner with sales teams to develop account strategies, qualify technical opportunities, address customer concerns, and advance opportunities through the sales cycle.
- Create and validate Bills of Materials (BoMs), technical proposals, solution diagrams, quotes, and supporting documentation for multi-vendor storage and data-protection solutions.
- Serve as a subject matter resource for block, file, and object storage; SAN and NAS architectures; backup and recovery; replication; disaster recovery; cloud storage; and hybrid data protection.
- Deliver technical presentations, product demonstrations, workshops, assessments, and architecture reviews for customers and internal stakeholders.
- Review designs, configurations, licensing, support requirements, and quotes to ensure technical accuracy and alignment with documented customer needs.
- Identify opportunities to expand customer relationships through capacity growth, modernization, lifecycle refresh, cloud integration, cyber-resiliency, professional services, and managed services.
- Collaborate with vendor partners, distributors, services teams, and senior technical resources to develop differentiated customer solutions and resolve complex design questions.
- Maintain current knowledge of industry trends, emerging technologies, competitive offerings, vendor programs, and product roadmaps.
- Mentor ISA-I resources through knowledge sharing, design reviews, documentation standards, and practical coaching on presales activities.
- Develop deep knowledge of professional and managed services portfolio and integrate relevant services into solution recommendations.
- Education Requirement
- BA/BS in Information Technology, Computer Science, Engineering, Management Information Systems, or a related field, or equivalent practical experience.
- Certification Requirements
- At least one major technical vendor certification in storage, backup, recovery, cloud, or data management is required.
- Preferred certifications include current technical credentials from Dell Technologies, HPE, NetApp, Pure Storage, Veeam, Cohesity, Commvault, Rubrik, Microsoft, AWS, or another strategic storage and data-protection vendor.
- Additional technical certifications that strengthen multi-vendor solution design, cloud integration, cyber resiliency, or services positioning are highly desirable.
- Maintain assigned certifications and complete additional vendor competencies needed to support strategic partnerships and business priorities.
- Required Experience
- Minimum of 6+ years of experience in IT infrastructure, storage, backup, implementation, engineering, architecture, or technical support roles.
- Minimum of 4+ years in a field- or customer-facing presales, sales, sales engineering, consulting, or similar role.
- Demonstrated experience designing storage and data-protection solutions across multiple technologies or vendors.
- Strong understanding of block, file, and object storage; SAN and NAS; RAID and data reduction; capacity and performance planning; backup and recovery; replication; disaster recovery; and cloud storage.
- Experience gathering technical requirements, evaluating alternatives, and developing accurate, supportable solution recommendations.
- Excellent written, verbal, presentation, and customer communication skills.
- Ability to communicate complex technical concepts to both technical and executive-level audiences.
- Proven ability to manage multiple opportunities and priorities in a fast-paced sales environment.
- Strong analytical, problem-solving, collaboration, business acumen, and relationship-management skills.
- Key Metrics That Define Success
- Revenue growth, quota attainment support, and gross margin contribution.
- Technical win rate and measurable influence on supported opportunities.
- Accuracy and quality of Bills of Materials, quotes, technical designs, proposals, and handoffs.
- Identification and expansion of upsell, cross-sell, lifecycle, professional services, and managed services opportunities.
- Customer satisfaction and development of trusted-advisor relationships.
- Technical certifications maintained and expanded to support strategic vendor partnerships.
- Successful positioning of storage, data-protection, professional services, and managed services capabilities.
- Consistent delivery of customer-centric solutions aligned to business, technical, financial, and operational requirements.
- About You
- You have strong working knowledge of enterprise storage and data-protection technologies and can translate customer requirements into practical solutions.
- You are comfortable leading discovery, presenting recommendations, and owning the technical portion of customer-facing sales engagements.
- You balance technical depth with business awareness, customer focus, and attention to solution accuracy.
- You work effectively across sales, vendors, distributors, services teams, and other technical resources.
- You are proactive, dependable, organized, and committed to continuous technical development and knowledge sharing.
Experience
3 Years
Apply By
Required Skills
- Data Protection
- Solution Design
- IT Infrastructure
- Technical Communication
- Presales
- Data Management
- hybrid storage
- Cloud Storage
- Disaster recovery
- Backup
- network-attached storage
- storage-area network
- Object storage
- File storage
- Block Storage
- Infrastructure solutions
- Storage Solutions
Nice to Have Skills
- Consultative Selling
- Customer Relationship Management