Inside Solutions Architect II Virtualization

Description

The Inside Solutions Architect II (Virtualization) is a presales technical resource responsible for leading consultative discovery of clients’ business goals, technical requirements, and operational challenges, then translating those needs into scalable, supportable, and business-aligned virtualization, hyperconverged infrastructure, and hybrid cloud solutions. The primary objective of the ISA II is to drive revenue growth, profitability, technical win rate, and customer success throughout the sales cycle.

The Virtualization ISA II serves as a trusted advisor to customers, account executives, and internal stakeholders by designing and recommending solutions spanning server virtualization; hyperconverged infrastructure; virtual desktop infrastructure; private and hybrid cloud platforms; workload mobility; disaster recovery; and related professional and managed services. This role combines strong technical knowledge with business acumen to help customers modernize application and infrastructure platforms, improve availability and operational efficiency, and support hybrid cloud growth.

The ideal candidate has strong storage and data-protection experience, a record of supporting complex customer-facing presales engagements, and the ability to communicate effectively with both technical and executive-level audiences.

Responsibilities

• The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Lead technical discovery sessions to identify customer business objectives, current-state infrastructure, data-growth patterns, availability requirements, recovery objectives, security considerations, and solution constraints.
• Design and recommend server virtualization, hyperconverged infrastructure, virtual desktop infrastructure, private and hybrid cloud, workload mobility, and disaster-recovery solutions that align with customer goals, technical standards, and budget requirements.
• Partner with sales teams to develop account strategies, qualify technical opportunities, address customer concerns, and advance opportunities through the sales cycle.
• Create and validate Bills of Materials (BoMs), technical proposals, solution diagrams, quotes, and supporting documentation for multi-vendor virtualization, hyperconverged infrastructure, and hybrid cloud solutions.
• Serve as a subject matter resource for hypervisors, cluster design, virtual machines, virtual networking and storage dependencies, hyperconverged infrastructure, virtual desktop infrastructure, workload mobility, disaster recovery, licensing, and hybrid cloud integration.
• Deliver technical presentations, product demonstrations, workshops, assessments, and architecture reviews for customers and internal stakeholders.
• Review designs, configurations, licensing, support requirements, and quotes to ensure technical accuracy and alignment with documented customer needs.
• Identify opportunities to expand customer relationships through virtualization modernization, platform migration, lifecycle refresh, consolidation, workload mobility, hybrid cloud integration, professional services, and managed services.
• Collaborate with vendor partners, distributors, services teams, and senior technical resources to develop differentiated customer solutions and resolve complex design questions.
• Maintain current knowledge of industry trends, emerging technologies, competitive offerings, vendor programs, and product roadmaps.
• Mentor ISA-I resources through knowledge sharing, design reviews, documentation standards, and practical coaching on presales activities.
• Develop deep knowledge of  professional and managed services portfolio and integrate relevant services into solution recommendations.

Education Requirement

• BA/BS in Information Technology, Computer Science, Engineering, Management Information Systems, or a related field, or equivalent practical experience.
• Certification Requirements
• At least one major technical vendor certification in virtualization, hyperconverged infrastructure, virtual desktop infrastructure, disaster recovery, or hybrid cloud is required.
• Preferred certifications include current technical credentials from VMware by Broadcom, Microsoft, Nutanix, Citrix, Red Hat, Dell Technologies, HPE, Lenovo, AWS, or another strategic storage and data-protection vendor.
• Additional technical certifications that strengthen multi-vendor virtualization design, platform migration, hybrid cloud integration, and infrastructure modernization, or services positioning are highly desirable.
• Maintain assigned certifications and complete additional vendor competencies needed to support strategic partnerships and business priorities.

Required Experience

• Minimum of 6+ years of experience in IT infrastructure, virtualization, systems engineering, implementation, architecture, or technical support roles.
• Minimum of 4+ years in a field- or customer-facing presales, sales, sales engineering, consulting, or similar role.
• Demonstrated experience designing virtualization, hyperconverged infrastructure, and hybrid cloud solutions across multiple technologies or vendors.
• Strong understanding of hypervisors, virtual machines, cluster design, compute, network and storage dependencies, high availability, workload mobility, hyperconverged infrastructure, virtual desktop infrastructure, disaster recovery, licensing, and hybrid cloud architectures.
• Experience gathering technical requirements, evaluating alternatives, and developing accurate, supportable solution recommendations.
• Excellent written, verbal, presentation, and customer communication skills.
• Ability to communicate complex technical concepts to both technical and executive-level audiences.
• Proven ability to manage multiple opportunities and priorities in a fast-paced sales environment.
• Strong analytical, problem-solving, collaboration, business acumen, and relationship-management skills.
• Key Metrics That Define Success
• Revenue growth, quota attainment support, and gross margin contribution.
• Technical win rate and measurable influence on supported opportunities.
• Accuracy and quality of Bills of Materials, quotes, technical designs, proposals, and handoffs.
• Identification and expansion of upsell, cross-sell, lifecycle, professional services, and managed services opportunities.
• Customer satisfaction and development of trusted-advisor relationships.
• Technical certifications maintained and expanded to support strategic vendor partnerships.
• Successful positioning of virtualization, hyperconverged infrastructure, hybrid cloud, professional services, and managed services capabilities.
• Consistent delivery of customer-centric solutions aligned to business, technical, financial, and operational requirements.

About You

• You have strong working knowledge of enterprise virtualization, hyperconverged infrastructure, and hybrid cloud technologies and can translate customer requirements into practical solutions.
• You are comfortable leading discovery, presenting recommendations, and owning the technical portion of customer-facing sales engagements.
• You balance technical depth with business awareness, customer focus, and attention to solution accuracy.
• You work effectively across sales, vendors, distributors, services teams, and other technical resources.
• You are proactive, dependable, organized, and committed to continuous technical development and knowledge sharing.

Experience

6 Years

Apply By

Dec 10, 2026

Required Skills

• Hyperconverged Infrastructure
• Hypervisors
• Virtual Networking
• High availability
• Solution Architecture
• Virtualization
• Customer Communication
• Technical Proposals
• Technical Discovery
• Technical Communication
• Solution Design
• Technical Presales
• Data Protection
• Storage
• Disaster recovery
• workload mobility
• Virtual Desktop Infrastructure
• Server Virtualization
• Hybrid Cloud

Nice to Have Skills

• Team Mentoring
• Account Strategy Development
• Technical Presentations
• Relationship Management
• Vendor Partnerships
• Technical Certifications
• Licensing
• cluster design
• multi-vendor virtualization
• Managed Services
• Professional Services
• Consolidation
• lifecycle refresh
• Platform Migration