Inside Solutions Architect III Datacenter

Description

The Inside Solutions Architect III (Datacenter) is a presales technical resource responsible for leading consultative discovery of clients’ business goals, technical requirements, and operational challenges, then translating those needs into scalable, supportable, and business-aligned server, compute, converged infrastructure, and datacenter solutions. The primary objective of the ISA III is to strategically influence revenue growth, profitability, technical win rate, and customer success throughout the sales cycle.

The Datacenter ISA III serves as a trusted advisor to customers, account executives, and internal stakeholders by designing and recommending solutions spanning rack and blade servers; compute platforms; converged and hyperconverged infrastructure; power, cooling, and physical datacenter infrastructure; hybrid cloud integration; and related professional and managed services. This role combines strong technical knowledge with business acumen to help customers modernize datacenter infrastructure, improve reliability and operational efficiency, and support future growth.

The ideal candidate has deep datacenter infrastructure expertise and a record of leading highly complex, strategic customer-facing presales engagements, and the ability to communicate effectively with both technical and executive-level audiences.

Responsibilities

• The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Lead complex and executive-level technical discovery sessions to identify customer business objectives, current-state infrastructure, data-growth patterns, availability requirements, recovery objectives, security considerations, and solution constraints.
• Architect and defend complex, multi-vendor server, compute, converged and hyperconverged infrastructure, power and cooling, and hybrid datacenter solutions that align with customer goals, technical standards, and budget requirements.
• Partner with sales and presales leadership to shape account strategies, qualify strategic opportunities, position differentiated solutions, address technical and business risk, and advance complex opportunities through the sales cycle.
• Create and validate Bills of Materials (BoMs), technical proposals, solution diagrams, quotes, and supporting documentation for multi-vendor server, compute, converged infrastructure, and datacenter solutions.
• Serve as a senior subject matter expert and escalation point for rack and blade servers, processor and memory sizing, converged and hyperconverged infrastructure, power and cooling, physical datacenter design, consumption models, and hybrid cloud integration.
• Lead executive briefings, technical presentations, product demonstrations, workshops, assessments, whiteboarding sessions, and architecture reviews for customers and internal stakeholders.
• Review designs, configurations, licensing, support requirements, and quotes to ensure technical accuracy and alignment with documented customer needs.
• Identify opportunities to expand customer relationships through compute expansion, infrastructure modernization, lifecycle refresh, consolidation, hybrid cloud integration, professional services, and managed services.
• Build strategic relationships with vendor partners, distributors, services leaders, and senior technical resources to develop differentiated customer solutions and resolve complex design questions.
• Provide thought leadership by maintaining current knowledge of industry trends, emerging technologies, competitive offerings, vendor programs, and product roadmaps.
• Mentor ISA-I and ISA-II resources through structured coaching, design reviews, technical enablement, documentation standards, and practical guidance on complex presales engagements.
• Champion professional and managed services portfolio, ensuring services are incorporated into strategic solution recommendations and customer roadmaps where appropriate.
• Provide sales-facing training, technical enablement, solution presentations, and reusable guidance that strengthen the broader presales organization.

    Education Requirement

• BA/BS in Information Technology, Computer Science, Engineering, Management Information Systems, or a related field, or equivalent practical experience.

   Certification Requirements
• Multiple major technical vendor certifications in server, compute, datacenter infrastructure, hyperconverged infrastructure, power and cooling, or hybrid cloud are required, including at least two current technical credentials from strategic vendors.
• Preferred certifications include current technical credentials from Dell Technologies, HPE, Lenovo, Nutanix, NVIDIA, Vertiv, APC, Microsoft, AWS, or another strategic storage and data-protection vendor.
• Additional technical certifications that strengthen multi-vendor solution design, hybrid cloud integration, datacenter modernization, or services positioning are highly desirable.
• Maintain assigned certifications and complete additional vendor competencies needed to support strategic partnerships and business priorities.

    Required Experience

• Minimum of 9+ years of experience in IT infrastructure, server, compute, datacenter implementation, engineering, architecture, or technical support roles.
• Minimum of 6+ years in a field- or customer-facing presales, sales, sales engineering, consulting, or similar role.
• Demonstrated experience designing server, compute, converged infrastructure, and datacenter solutions across multiple technologies or vendors.
• Expert-level understanding of server components and sizing, rack and blade systems, processor and memory requirements, converged and hyperconverged infrastructure, power and cooling, virtualization dependencies, consumption models, and hybrid datacenter architectures.
• Demonstrated ability to lead complex discovery, compare competing architectures and consumption models, quantify technical and business tradeoffs, and develop defensible enterprise solution recommendations.
• Excellent written, verbal, presentation, and customer communication skills.
• Ability to communicate complex technical concepts to both technical and executive-level audiences.
• Proven ability to manage multiple opportunities and priorities in a fast-paced sales environment.
• Advanced analytical, problem-solving, collaboration, executive communication, business acumen, influence, and relationship-management skills.
• Demonstrated experience mentoring technical resources, delivering enablement, and serving as an escalation point for complex or high-risk opportunities.

Key Metrics That Define Success

• Revenue growth, quota attainment support, and gross margin contribution.
• Technical win rate and measurable influence on supported opportunities.
• Accuracy and quality of Bills of Materials, quotes, technical designs, proposals, and handoffs.
• Identification and expansion of upsell, cross-sell, lifecycle, professional services, and managed services opportunities.
• Customer satisfaction and development of trusted-advisor relationships.
• Technical certifications maintained and expanded to support strategic vendor partnerships.
• Successful positioning of datacenters, server, compute, professional services, and managed services capabilities.
• Consistent delivery of customer-centric solutions aligned to business, technical, financial, and operational requirements.

About You

• You have deep, multi-vendor expertise of enterprise server, compute, and datacenter technologies and can translate customer requirements into practical solutions.
• You are confident leading executive discovery, defending complex architectural recommendations, and owning the technical strategy of customer-facing sales engagements.
• You balance technical depth with business awareness, customer focus, and attention to solution accuracy.
• You work effectively across sales, vendors, distributors, services teams, and other technical resources.
• You are proactive, dependable, and influential, with a commitment to technical excellence, mentorship, enablement, and continuous improvement across the presales organization.

Experience

9 Years

Apply By

Dec 5, 2026

Required Skills

• Compute
• Infrastructure Architecture
• Solution Architecture
• Server
• Customer Communication
• Sales Engineering
• mentoring
• Technical Certifications
• Technical Proposals
• Technical Presentations
• Solution Design
• Technical Discovery
• Hybrid cloud integration
• power and cooling
• Hyperconverged Infrastructure
• Converged Infrastructure
• Datacenter Infrastructure

Nice to Have Skills

• Communication Skills
• Technical Leadership
• Business Acumen
• Sales Strategy
• Analytical Skills
• Collaboration
• Relationship Management
• Executive Communication
• Technical Enablement
• services positioning
• datacenter modernization
• multi-vendor solution design
• Vendor Certifications
• Managed Services
• Professional Services