Inside Solutions Architect III Storage

Description

The Inside Solutions Architect III (Storage) is a presales technical resource responsible for leading consultative discovery of clients’ business goals, technical requirements, and operational challenges, then translating those needs into scalable, supportable, and business-aligned storage and data-protection solutions. The primary objective of the ISA III is to strategically influence revenue growth, profitability, technical win rate, and customer success throughout the sales cycle.

The Storage ISA III serves as a trusted advisor to customers, account executives, and internal stakeholders by designing and recommending solutions spanning block, file, and object storage; SAN and NAS; backup and recovery; disaster recovery; cloud and hybrid storage; data management; and storage-related professional and managed services. This role combines strong technical knowledge with business acumen to help customers modernize infrastructure, protect critical data, improve resiliency, and manage growth.

The ideal candidate has deep storage and data-protection expertise, a record of leading highly complex and strategic customer-facing presales engagements, and the ability to communicate effectively with both technical and executive-level audiences.

Responsibilities

• The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Lead complex and executive-level technical discovery sessions to identify customer business objectives, current-state infrastructure, data-growth patterns, availability requirements, recovery objectives, security considerations, and solution constraints.
• Architect and defend complex, multi-vendor storage, backup, recovery, disaster-recovery, cloud, and data-management solutions that align with customer goals, technical standards, and budget requirements.
• Partner with sales and presales leadership to shape account strategies, qualify strategic opportunities, position differentiated solutions, address technical and business risk, and advance complex opportunities through the sales cycle.
• Create and validate Bills of Materials (BoMs), technical proposals, solution diagrams, quotes, and supporting documentation for multi-vendor storage and data-protection solutions.
• Serve as a senior subject matter expert and escalation point for block, file, and object storage; SAN and NAS architectures; backup and recovery; replication; disaster recovery; cloud storage; and hybrid data protection.
• Lead executive briefings, technical presentations, product demonstrations, workshops, assessments, whiteboarding sessions, and architecture reviews for customers and internal stakeholders.
• Review designs, configurations, licensing, support requirements, and quotes to ensure technical accuracy and alignment with documented customer needs.
• Identify opportunities to expand customer relationships through capacity growth, modernization, lifecycle refresh, cloud integration, cyber-resiliency, professional services, and managed services.
• Build strategic relationships with vendor partners, distributors, services leaders, and senior technical resources to develop differentiated customer solutions and resolve complex design questions.
• Provide thought leadership by maintaining current knowledge of industry trends, emerging technologies, competitive offerings, vendor programs, and product roadmaps.
• Mentor ISA-I and ISA-II resources through structured coaching, design reviews, technical enablement, documentation standards, and practical guidance on complex presales engagements.
• Champion
•  professional and managed services portfolio, ensuring services are incorporated into strategic solution recommendations and customer roadmaps where appropriate.
• Provide sales-facing training, technical enablement, solution presentations, and reusable guidance that strengthen the broader presales organization.
• Education Requirement
• BA/BS in Information Technology, Computer Science, Engineering, Management Information Systems, or a related field, or equivalent practical experience.
• Certification Requirements
• Multiple major technical vendor certifications in storage, backup, recovery, cloud, or data management are required, including at least two current technical credentials from strategic vendors.
• Preferred certifications include current technical credentials from Dell Technologies, HPE, NetApp, Pure Storage, Veeam, Cohesity, Commvault, Rubrik, Microsoft, AWS, or another strategic storage and data-protection vendor.
• Additional technical certifications that strengthen multi-vendor solution design, cloud integration, cyber resiliency, or services positioning are highly desirable.
• Maintain assigned certifications and complete additional vendor competencies needed to support strategic partnerships and business priorities.
• Required Experience
• Minimum of 9+ years of experience in IT infrastructure, storage, backup, implementation, engineering, architecture, or technical support roles.
• Minimum of 6+ years in a field- or customer-facing presales, sales, sales engineering, consulting, or similar role.
• Demonstrated experience designing storage and data-protection solutions across multiple technologies or vendors.
• Expert-level understanding of block, file, and object storage; SAN and NAS; RAID and data reduction; capacity and performance planning; backup and recovery; replication; disaster recovery; and cloud storage.
• Demonstrated ability to lead complex discovery, compare competing architectures, quantify technical and business tradeoffs, and develop defensible enterprise solution recommendations.
• Excellent written, verbal, presentation, and customer communication skills.
• Ability to communicate complex technical concepts to both technical and executive-level audiences.
• Proven ability to manage multiple opportunities and priorities in a fast-paced sales environment.
• Advanced analytical, problem-solving, collaboration, executive communication, business acumen, influence, and relationship-management skills.
• Demonstrated experience mentoring technical resources, delivering enablement, and serving as an escalation point for complex or high-risk opportunities.
• Key Metrics That Define Success
• Revenue growth, quota attainment support, and gross margin contribution.
• Technical win rate and measurable influence on supported opportunities.
• Accuracy and quality of Bills of Materials, quotes, technical designs, proposals, and handoffs.
• Identification and expansion of upsell, cross-sell, lifecycle, professional services, and managed services opportunities.
• Customer satisfaction and development of trusted-advisor relationships.
• Technical certifications maintained and expanded to support strategic vendor partnerships.
• Successful positioning of  storage, data-protection, professional services, and managed services capabilities.
• Consistent delivery of customer-centric solutions aligned to business, technical, financial, and operational requirements.
• About You
• You have deep, multi-vendor expertise of enterprise storage and data-protection technologies and can translate customer requirements into practical solutions.
• You are confident leading executive discovery, defending complex architectural recommendations, and owning the technical strategy of customer-facing sales engagements.
• You balance technical depth with business awareness, customer focus, and attention to solution accuracy.
• You work effectively across sales, vendors, distributors, services teams, and other technical resources.
• You are proactive, dependable, and influential, with a commitment to technical excellence, mentorship, enablement, and continuous improvement across the presales organization.

Experience

9 Years

Apply By

Dec 10, 2026

Required Skills

• Data Protection
• Enterprise IT Infrastructure
• Solution Architecture
• mentoring
• Technical Certifications
• Solution Design
• Technical Presentations
• Data Management
• Cloud Storage
• Backup And Recovery
• NAS
• SAN
• Object storage
• File storage
• Disaster recovery
• Storage Architecture
• Block Storage

Nice to Have Skills

• Customer Relationship Management
• Technical Sales Strategy
• Cloud Integration
• Replication
• Performance Planning
• Capacity Planning
• Executive Communication
• Sales Enablement
• Managed Services
• Professional Services
• Cyber resiliency
• multi-vendor solutions