NOC Engineer 1

Description

The NOC Engineer 1 supports system monitoring, account and access administration, production operations, job scheduling, first-line troubleshooting, escalation, and automation across enterprise platforms.

Responsibilities

What you’ll do as the NOC Engineer 1:

• Employees employed in the role of NOC Engineer 1 shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.

• The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Monitor applications, servers, workflows, batch processes, and operational alerts.

• Create, update, and deactivate user accounts and access according to approved SLAs.

• Perform Tier 1 troubleshooting and escalate issues using documented procedures.

• Manage software licenses, distribution groups, phone provisioning, and access records.

• Maintain job schedules and automate routine operations using PowerShell or scheduling scripts.

• Create SOPs, operational reports, knowledge articles, and incident documentation.

What you will bring to the team:

• Bachelor’s degree in IT, Information Systems, or a related field.

• 1–3 years of NOC, operations, application support, or enterprise technical-support experience.

• Knowledge of Windows Server, Linux, TCP/IP, Active Directory, Microsoft 365, and basic SQL or EDI concepts.

• Exposure to job-scheduling systems and PowerShell is preferred.

• Strong troubleshooting, communication, organization, and escalation-management skills.

Experience

1 Year

Apply By

Dec 10, 2026

Required Skills

• Windows Server
• Linux
• TCP/IP
• Active Directory
• Microsoft 365
• SQL
• Troubleshooting
• Communication
• Organization
• Escalation Management
• System Monitoring
• Incident Management
• Automation Scripting
• User Access Management

Nice to Have Skills

• PowerShell
• Job Scheduling