Project Coordinator, Lifecycle Services
US Based Company for IT Services
PKR 350,000 • Published Date: • Pakistan (Hybrid)
Description
The Project Coordinator, LCS supports established customer programs through project administration, order and inventory coordination, data maintenance, reporting, customer support, and issue escalation. Working within defined processes and under Project Manager direction, the role helps ensure accurate information, timely follow-through, and service-level compliance.
Responsibilities
Key Responsibilities
Project Coordination and Administration
- Support project onboarding, execution, transition, and closeout administration.
- Maintain schedules, action logs, meeting notes, documents, dashboards, and project records.
- Track assigned milestones, deliverables, dependencies, and actions and communicate overdue items.
Lifecycle Operations Support
- Support demand planning, forecasting, inventory, order, shipment, billing-input, and operational-readiness activities.
- Coordinate routine activities with Supply Chain, Purchasing, Operations, Finance, Service Delivery, and other internal teams.
- Maintain accurate data in approved project management, ERP, CRM, forecasting, reporting, and collaboration systems.
Customer Support and Reporting
- Serve as an operational contact for routine customer inquiries and requests.
- Prepare routine status updates, dashboards, SLA reports, and performance summaries using approved templates.
- Document and escalate customer, inventory, order, schedule, financial, or service-level concerns to the Project Manager.
Risk and Improvement Support
- Identify and document potential risks, issues, dependencies, and data discrepancies.
- Support corrective-action follow-up and implementation of approved process improvements.
- Follow PMO standards, governance requirements, and documented operating procedures.
Minimum QualificationsEducation
- Bachelor’s degree in Business Administration, Project Management, Operations Management, Supply Chain, Information Technology, or a related field, or equivalent relevant experience.
Experience
- 1 to 3 years of project coordination, operations, customer service, service delivery, supply chain, or related experience.
- Ability to support multiple assignments using established processes and escalation paths.
Preferred Qualifications
- CAPM or entry-level project management training.
- Experience supporting lifecycle services or technology operations.
Knowledge, Skills, and Abilities
- Project administration and document control
- Order, inventory, forecast, and operational coordination
- Customer service and stakeholder communication
- Dashboard, report, and data maintenance
- Risk and issue identification and escalation
- Microsoft Office and relevant business systems
Core Competencies
- Accountability
- Customer Focus
- Collaboration
- Communication
- Planning and Organization
- Problem Solving
- Adaptability
- Business Acumen
- Continuous Improvement
- Results Orientation
Success Measures
Success in this role will be demonstrated through:
- Accurate and timely data, documentation, and reporting.
- Effective coordination of routine order, inventory, operational, and customer activities.
- Timely escalation of risks, issues, discrepancies, and overdue actions.
- Compliance with PMO processes and service-level requirements.
Experience
1 Year
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Required Skills
- Dashboard maintenance
- Time management
- Problem Solving
- Planning and Organization
- Collaboration
- Communication
- Microsoft Office
- Risk Identification
- Project Coordination
- Stakeholder Communication
- Operational Coordination
- forecast coordination
- Document Control
- Issue Escalation
- Customer Support
- Reporting
- Data Maintenance
- Inventory coordination
- Order Coordination
- Project Administration
Nice to Have Skills
- CAPM
- Project Management Training
- lifecycle services experience
- technology operations experience
- Document Management