Project Manager I, Field Services

Description

The Project Manager I, Field Services independently manages small to moderately complex customer-facing field services projects or defined workstreams within larger programs. The role is accountable for scope, schedule, budget, quality, resources, risks, changes, customer communication, and successful delivery within established governance and escalation parameters.

Responsibilities

Project Planning and Delivery

• Own assigned projects from initiation through planning, execution, monitoring, acceptance, and closure.
• Develop and maintain project plans, schedules, milestones, resource requirements, budgets, and communication plans.
• Manage multi-site field activities, site readiness, resource schedules, vendors, dependencies, and customer commitments.
• Ensure deliverables meet approved scope, quality, contractual, and acceptance requirements.

Customer and Stakeholder Management

• Serve as the primary day-to-day project contact for customers and internal stakeholders.
• Lead kickoff meetings, status reviews, working sessions, and project closeout discussions.
• Communicate delivery status, decisions, required actions, and approved changes accurately and promptly.

Financial and Resource Management

• Own project budget tracking, forecasts, cost control, billing readiness, and variance reporting.
• Coordinate resource requirements with functional teams and address routine capacity or scheduling conflicts.
• Validate supporting financial and completion documentation and escalate material variances.

Risk, Issue, and Change Management

• Identify, assess, monitor, and mitigate risks and issues for assigned projects.
• Maintain risk, issue, dependency, decision, and change logs.
• Assess change impacts and manage approved changes through established control processes.
• Escalate complex, high-impact, or contract-sensitive matters to PMO leadership.

Reporting and Improvement

• Provide accurate and timely reporting covering scope, schedule, budget, quality, resources, risks, issues, changes, and actions.
• Track established project KPIs and take corrective action when performance deviates from approved baselines.
• Identify delivery issues and recommend practical corrective or process-improvement actions.

Minimum QualificationsEducation

• Bachelor’s degree in Business Administration, Project Management, Operations, Information Technology, or a related field, or equivalent relevant experience.

Experience

• 2 to 5 years of project management or field services delivery experience.
• Demonstrated ownership of small to moderately complex customer-facing projects.

Preferred Qualifications

• CAPM, PMP coursework, or equivalent project management training.
• Experience with multi-site technology deployments and field resource coordination.

Knowledge, Skills, and Abilities

• Project planning, scheduling, budgeting, and delivery control
• Customer and stakeholder management
• Project financial forecasting and cost control
• Risk, issue, dependency, and change management
• Field services, site-readiness, and vendor coordination
• Project reporting and performance tracking

Core Competencies

• Accountability
• Customer Focus
• Collaboration
• Communication
• Planning and Organization
• Problem Solving
• Adaptability
• Attention to Detail
• Continuous Improvement
• Results Orientation

Success Measures

Success in this role will be demonstrated through:

• Delivery within approved scope, schedule, budget, quality, and customer expectations.
• Accurate financial forecasts, billing readiness, and project reporting.
• Effective management and escalation of project risks and changes.
• Achievement of established project KPIs and customer acceptance.

Experience

2 Years

Apply By

Dec 5, 2026

Required Skills

• Change Management
• Performance Tracking
• Project Reporting
• Vendor Coordination
• SITE Readiness
• Field Services
• Project Planning
• Dependency Management
• Issue Management
• Risk Management
• Cost Control
• Financial Forecasting
• Stakeholder Management
• Customer Management
• delivery control
• Budgeting
• Scheduling

Nice to Have Skills

• CAPM
• PMP coursework
• multi-site technology deployments
• field resource coordination
• Project Communication