Project Manager I, Field Services

Description

 The Project Manager I, Field Services independently manages small to moderately complex customer-facing field services projects or defined workstreams within larger programs. The role is accountable for scope, schedule, budget, quality, resources, risks, changes, customer communication, and successful delivery within established governance and escalation parameters.

Responsibilities

• Project Planning and Delivery
•  Own assigned projects from initiation through planning, execution, monitoring, acceptance, and closure.'
• Develop and maintain project plans, schedules, milestones, resource requirements, budgets, and communication plans.
• Manage multi-site field activities, site readiness, resource schedules, vendors, dependencies, and customer commitments.

• Ensure deliverables meet approved scope, quality, contractual, and acceptance requirements.

  Customer and Stakeholder Management

• Serve as the primary day-to-day project contact for customers and internal stakeholders.
• Lead kickoff meetings, status reviews, working sessions, and project closeout discussions.

• Communicate delivery status, decisions, required actions, and approved changes accurately and promptly.

  Financial and Resource Management

• Own project budget tracking, forecasts, cost control, billing readiness, and variance reporting.
• Coordinate resource requirements with functional teams and address routine capacity or scheduling conflicts.

• Validate supporting financial and completion documentation and escalate material variances.

  Risk, Issue, and Change Management

• Identify, assess, monitor, and mitigate risks and issues for assigned projects.
• Maintain risk, issue, dependency, decision, and change logs.
• Assess change impacts and manage approved changes through established control processes.

• Escalate complex, high-impact, or contract-sensitive matters to PMO leadership.

  Reporting and Improvement

• Provide accurate and timely reporting covering scope, schedule, budget, quality, resources, risks, issues, changes, and actions.
• Track established project KPIs and take corrective action when performance deviates from approved baselines.

• Identify delivery issues and recommend practical corrective or process-improvement actions.

  Minimum Qualifications

• Education

• Bachelor’s degree in Business Administration, Project Management, Operations, Information Technology, or a related field, or equivalent relevant experience.

  Experience

• 2 to 5 years of project management or field services delivery experience.

• Demonstrated ownership of small to moderately complex customer-facing projects.

  Preferred Qualifications

• CAPM, PMP coursework, or equivalent project management training.

• Experience with multi-site technology deployments and field resource coordination.

  Knowledge, Skills, and Abilities

• Project planning, scheduling, budgeting, and delivery control

• · Customer and stakeholder management

• · Project financial forecasting and cost control

• · Risk, issue, dependency, and change management

• · Field services, site-readiness, and vendor coordination

• · Project reporting and performance tracking

• Core Competencies

• · Accountability

• · Customer Focus

• · Collaboration

• · Communication

• · Planning and Organization

• · Problem Solving

• · Adaptability

• · Attention to Detail

• · Continuous Improvement

• · Results Orientation

• Success Measures
• Success in this role will be demonstrated through:
• Delivery within approved scope, schedule, budget, quality, and customer expectations.
• Accurate financial forecasts, billing readiness, and project reporting.
• Effective management and escalation of project risks and changes.
• Achievement of established project KPIs and customer acceptance.
• Plan, execute, monitor, and close assigned field services projects from initiation through delivery.
• Develop and maintain detailed project plans, schedules, milestones, and resource requirements.
• Manage budget tracking, cost control, financial forecasts, billing readiness, and variance reporting.
• Coordinate multi-site field activities, resource schedules, vendor relationships, and site readiness requirements.
• Serve as the primary contact for customers and internal stakeholders, leading project meetings and providing accurate status updates.
• Manage customer expectations, communicate delivery status, decisions, and changes in a timely manner.
• Identify, assess, and actively mitigate project risks and issues; maintain comprehensive risk, issue, dependency, decision, and change logs.
• Evaluate and manage approved scope changes through established project governance processes.
• Collaborate with functional teams to resolve resource capacity and scheduling conflicts.
• Validate project completion and financial documentation, escalating material variances when necessary.
• Track project key performance indicators and implement corrective actions when deviations from approved baselines occur.
• Recommend and implement process improvements to enhance project delivery and customer satisfaction.
• Escalate complex or high-impact project matters to Project Management Office leadership as needed.
• Maintain adherence to quality standards and contractual acceptance criteria throughout project lifecycle.

Experience

2 Years

Apply By

Dec 6, 2026

Required Skills

• field services delivery
• Performance Tracking
• Project Reporting
• Vendor Coordination
• Change Management
• Issue Management
• Risk Management
• Cost Control
• Stakeholder Management
• Customer Management
• Budgeting
• Scheduling
• Project Planning
• Project Management
• Financial Forecasting

Nice to Have Skills

• Results Orientation
• Continuous Improvement
• Attention to detail
• Adaptability
• Accountability
• Customer focus
• Problem Solving
• Planning and Organization
• Collaboration
• Communication
• field resource coordination
• multi-site technology deployments
• PMP coursework
• CAPM