Project Manager II, Field Services

Description

Position Summary

The Project Manager II, Field Services leads medium-to-large, complex customer-facing field services projects and multiple integrated workstreams. The role operates with a high degree of independence and is accountable for integrated delivery plans, financial scenarios, complex risks, cross-functional leadership, executive governance, and measurable project outcomes.

Responsibilities

Key ResponsibilitiesComplex Project Leadership

• Lead medium-to-large, complex or high-visibility field services projects and multiple integrated workstreams.

• Develop integrated project and deployment plans covering scope, schedule, resources, dependencies, financials, quality, communications, and acceptance.

•  Direct matrixed teams, vendors, field resources, and subject-matter experts across multiple sites or regions.

• Make informed tactical trade-offs and recommend decisions involving scope, schedule, cost, resources, risk, and customer impact.

Financial and Commercial Management

• Own project forecasts, financial scenarios, what-if analysis, change impacts, cost performance, billing readiness, and financial recovery actions.

• Evaluate commercial and operational impacts of changes and support formal change-control decisions.

• Provide clear visibility into financial risks, assumptions, and corrective actions.

Risk, Quality, and Performance Management

• Lead resolution of complex, recurring, or cross-workstream risks and issues using root-cause analysis.

• Establish and monitor project KPIs, identify performance trends, and drive measurable improvement.

• Ensure quality controls, contractual commitments, governance standards, and acceptance criteria are met.

Executive and Customer Governance

• Lead customer and executive governance forums and present delivery performance, financials, risks, decisions, and recommendations.

• Manage critical escalations and align stakeholders on recovery plans and strategic delivery decisions.

• Build strong relationships with senior customer and internal stakeholders.

Mentoring and PMO Improvement

• Provide guidance and informal mentoring to Project Managers, Senior Project Coordinators, and Project Coordinators.

• Contribute to PMO methodologies, tools, lessons learned, and delivery improvements.

Minimum QualificationsEducation

• Bachelor’s degree in Business Administration, Project Management, Operations, Information Technology, or a related field, or equivalent relevant experience.

Experience

• 5 to 8+ years of progressive project management or field services delivery experience.

• Demonstrated success leading medium-to-large, complex, multi-site projects and multiple workstreams.

Preferred Qualifications

• PMP, PRINCE2, or equivalent certification preferred.

• Experience leading geographically distributed teams and executive customer governance.

Knowledge, Skills, and Abilities

• Integrated project and deployment planning

• Advanced forecasting, scenario analysis, and change-impact assessment

• Complex risk, issue, dependency, and recovery management

• Executive communication and governance leadership

• Matrix leadership and cross-functional influence

• Root-cause analysis, KPI development, and performance improvement

Core Competencies

· Accountability

· Customer Focus

· Collaboration

· Communication

· Planning and Organization

· Problem Solving

· Adaptability

· Attention to Detail

· Continuous Improvement

· Results Orientation

Success Measures

Success in this role will be demonstrated through:

· Successful delivery of complex projects and integrated workstreams.

· Reliable financial forecasts, scenario analysis, and change control.

· Timely resolution of complex risks, issues, and escalations.

· Measurable improvement in agreed delivery, quality, and customer indicators.

· Effective executive governance and development of less-experienced PMO staff.

Experience

5 Years

Apply By

Dec 6, 2026

Required Skills

• field services delivery
• Stakeholder Management
• Financial Forecasting
• Root-cause analysis
• Matrix Leadership
• Governance Leadership
• Executive Communication
• Recovery Management
• Dependency Management
• Issue Management
• Risk Management
• change-impact assessment
• Scenario Analysis
• Forecasting
• Deployment planning
• Integrated Project Planning
• Project Management

Nice to Have Skills

• PMP Certification
• Prince2 Certification
• Geographically Distributed Teams
• customer governance
• Performance Measurement
• mentoring
• PMO Process Improvement
• Communication Skills