Project Manager II, Lifecycle Services

Description

The Project Manager II, LCS leads complex, ambiguous, and cross-functional lifecycle service, process-improvement, and business-transformation initiatives. The role is accountable for integrated roadmaps, business analysis, governance, change management, financial and resource planning, benefits realization, and measurable operational and customer outcomes.

Responsibilities

Complex Initiative Leadership

•  Lead complex lifecycle service programs, transformation initiatives, or multiple integrated workstreams.

• Translate ambiguous business needs into defined scope, requirements, roadmaps, implementation plans, resources, dependencies, and success measures.

•  Lead cross-functional teams through discovery, design, implementation, transition, and benefit sustainment.

Business Analysis and Process Improvement

•  Assess current-state processes, identify root causes, and design scalable future-state workflows and controls.

• Use data to develop recommendations that improve cost, efficiency, quality, revenue, service levels, or customer experience.

• Develop business cases, financial scenarios, benefit estimates, and implementation recommendations.

Governance, Risk, and Change Leadership

•  Lead customer, leadership, and steering-governance forums and present performance, risks, decisions, and recommendations.

• Own complex risk, issue, dependency, scope-change, and organizational-change plans.

•  Drive stakeholder readiness, adoption, and transition of new processes, tools, or operating models.

Benefits and Performance Management

• Define baselines, KPIs, target outcomes, benefit owners, and measurement plans.

• Track realization and sustainment of approved benefits and drive corrective action when results fall short.

• Manage budgets, forecasts, resource plans, and portfolio dependencies for assigned initiatives.

Mentoring and PMO Improvement

• Provide informal mentoring to Project Managers and Project Coordinators.

•  Contribute to PMO methodologies, governance practices, reporting, lessons learned, and organizational maturity.

Minimum QualificationsEducation

• Bachelor’s degree in Business Administration, Project Management, Operations Management, Supply Chain, Information Technology, or a related field, or equivalent relevant experience.

Experience

• 5 to 8+ years of progressive project, program, lifecycle services, business transformation, or process-improvement experience.

• Demonstrated success leading complex cross-functional initiatives with measurable outcomes.

Preferred Qualifications

• PMP, PMI-ACP, PRINCE2, Lean Six Sigma, Prosci, or equivalent certification preferred.

•  Experience leading global stakeholders and executive governance.

Knowledge, Skills, and Abilities

· Complex project and program leadership

· Business analysis and process redesign

· Change management and benefits realization

· Business cases, budgets, forecasts, and resource planning

· Executive governance and cross-functional influence

· KPI development and performance improvement

Core Competencies

· Accountability

· Customer Focus

· Collaboration

· Communication

· Planning and Organization

· Problem Solving

· Adaptability

· Business Acumen

· Continuous Improvement

· Results Orientation

Success Measures

Success in this role will be demonstrated through:

· Delivery of complex initiatives and integrated workstreams.

· Achievement and sustainment of approved business benefits and KPI improvements.

· Effective governance, change adoption, and stakeholder alignment.

· Reliable budgets, forecasts, resource plans, and executive reporting.

Development of less-experienced PMO staff and contribution to PMO maturity.

Experience

5 Years

Apply By

Dec 6, 2026

Required Skills

• Program Leadership
• Resource Allocation
• Stakeholder Engagement
• Financial Forecasting
• Risk Management
• Performance Improvement
• KPI Development
• Executive Governance
• Budget Management
• Project Management
• Business Analysis
• Process Improvement
• Change Management
• Benefits Realization
• Business Cases
• Resource Planning

Nice to Have Skills

• PMI-ACP
• PRINCE2
• Lean Six Sigma
• PROSCI
• Global Stakeholder Management
• executive governance experience
• PMP
• Portfolio Management
• Governance Frameworks