Project Manager II, Lifecycle Services
US Based Company for IT Services
PKR 780,000 • Published Date: • Pakistan (Hybrid)
Description
The Project Manager II, LCS leads complex, ambiguous, and cross-functional lifecycle service, process-improvement, and business-transformation initiatives. The role is accountable for integrated roadmaps, business analysis, governance, change management, financial and resource planning, benefits realization, and measurable operational and customer outcomes.
Responsibilities
Key Responsibilities
Complex Initiative Leadership
- Lead complex lifecycle service programs, transformation initiatives, or multiple integrated workstreams.
- Translate ambiguous business needs into defined scope, requirements, roadmaps, implementation plans, resources, dependencies, and success measures.
- Lead cross-functional teams through discovery, design, implementation, transition, and benefit sustainment.
Business Analysis and Process Improvement
- Assess current-state processes, identify root causes, and design scalable future-state workflows and controls.
- Use data to develop recommendations that improve cost, efficiency, quality, revenue, service levels, or customer experience.
- Develop business cases, financial scenarios, benefit estimates, and implementation recommendations.
Governance, Risk, and Change Leadership
- Lead customer, leadership, and steering-governance forums and present performance, risks, decisions, and recommendations.
- Own complex risk, issue, dependency, scope-change, and organizational-change plans.
- Drive stakeholder readiness, adoption, and transition of new processes, tools, or operating models.
Benefits and Performance Management
- Define baselines, KPIs, target outcomes, benefit owners, and measurement plans.
- Track realization and sustainment of approved benefits and drive corrective action when results fall short.
- Manage budgets, forecasts, resource plans, and portfolio dependencies for assigned initiatives.
Mentoring and PMO Improvement
- Provide informal mentoring to Project Managers and Project Coordinators.
- Contribute to PMO methodologies, governance practices, reporting, lessons learned, and organizational maturity.
Minimum Qualifications Education
- Bachelor’s degree in Business Administration, Project Management, Operations Management, Supply Chain, Information Technology, or a related field, or equivalent relevant experience.
Experience
- 5 to 8+ years of progressive project, program, lifecycle services, business transformation, or process-improvement experience.
- Demonstrated success leading complex cross-functional initiatives with measurable outcomes.
Preferred Qualifications
- PMP, PMI-ACP, PRINCE2, Lean Six Sigma, Prosci, or equivalent certification preferred.
- Experience leading global stakeholders and executive governance.
Knowledge, Skills, and Abilities
- Complex project and program leadership
- Business analysis and process redesign
- Change management and benefits realization
- Business cases, budgets, forecasts, and resource planning
- Executive governance and cross-functional influence
- KPI development and performance improvement
Core Competencies
- Accountability
- Customer Focus
- Collaboration
- Communication
- Planning and Organization
- Problem Solving
- Adaptability
- Business Acumen
- Continuous Improvement
- Results Orientation
Success Measures
Success in this role will be demonstrated through:
- Delivery of complex initiatives and integrated workstreams.
- Achievement and sustainment of approved business benefits and KPI improvements.
- Effective governance, change adoption, and stakeholder alignment.
- Reliable budgets, forecasts, resource plans, and executive reporting.
- Development of less-experienced PMO staff and contribution to PMO maturity.
Experience
5 Years
Apply By
Required Skills
- Program Leadership
- governance experience
- Project Management
- Performance Improvement
- KPI Development
- Executive Governance
- Resource Planning
- Forecasting
- Budgeting
- Business Cases
- Benefits Realization
- Change Management
- Process Improvement
- Business Analysis
Nice to Have Skills
- Continuous Improvement
- Business Acumen
- Adaptability
- Planning and Organization
- Problem Solving
- Results Orientation
- Collaboration
- Communication
- Global Stakeholder Management
- PROSCI
- Lean Six Sigma
- PRINCE2
- PMI-ACP
- PMP