Senior PMO Manager
US Based Company for IT Services
PKR 1,670,000 • Published Date: • Pakistan (Hybrid)
Description
The Senior PMO Manager provides senior leadership across a regional or multi-region PMO portfolio, owning the end-to-end health and delivery of a large, multi-client portfolio through managers and project teams. This role leads PMO Managers, Program Managers, Project Managers, and Project Coordinator while strengthening delivery performance, leadership capability, portfolio governance, and executive stakeholder engagement.
The Senior PMO Manager sets governance standards across the portfolio, manages strategic trade-offs involving scope, margin, resources, inventory, billing, and customer commitments, and advises executive leadership on problem-solving, investment decisions, and strategic opportunities. The role requires independent judgment and the ability to convert ambiguous requirements into enterprise-level strategies and executable plans.
Responsibilities
1. Portfolio Leadership
- Own the end-to-end health and delivery of a large, multi-client portfolio through managers and project teams.
- Oversee complex, high-risk, and strategically significant programs and provide delivery oversight across the portfolio.
- Ensure project turnover, start-up, delivery, and closeout are managed effectively.
2. People Leadership and Capability Development
- Lead PMO Managers, Program Managers, Project Managers, and Deployment Specialists.
- Lead workforce planning, capability development, and succession planning across the PMO.
- Drive certification and career pathways to strengthen leadership capability across the PMO.
3. Governance and Standards
- Set governance standards for delivery cadences, dependencies, risk management, timelines, and accountability.
- Ensure portfolio governance, reporting, and Statements of Work are managed effectively.
4. Strategic and Commercial Management
- Manage strategic trade-offs involving scope, margin, resources, inventory, billing, revenue readiness, and customer commitments.
- Drive project requirements through demand planning tools, including Kinaxis, and oversee order and schedule management.
5. Diagnostics and Continuous Improvement
- Lead portfolio-level diagnostics, forecasting, and root cause analysis.
- Drive process improvement across the PMO portfolio.
6. Executive Advisory and Stakeholder Management
- Advise executive leadership on problem-solving, investment decisions, and strategic opportunities.
- Own executive-level relationships across strategic accounts.
- Ensure stakeholder expectations are effectively managed.
Minimum Qualifications Experience
- 10+ years of experience in program or project management, process engineering, or strategy within a technology or operations environment.
- Minimum of 5 years of direct people management experience.
- Experience leading a large portfolio, multiple teams, and subordinate managers.
- Experience using project management software and strong proficiency in Microsoft Office applications.
Preferred Qualifications
- MBA.
- IT Solutions industry experience.
- PMP, ITIL, PMO-CP, or equivalent certification required.
Knowledge, Skills, and AbilitiesLeadership
- Leading subordinate managers and multiple teams
- Workforce, capability, and succession planning
- Certification and career pathway development
Business and Operational Acumen
- Multi-client portfolio governance
- Scope, margin, inventory, billing, and revenue readiness trade-offs
- Demand planning, order, and schedule management (Kinaxis)
- Portfolio forecasting and root cause analysis
Communication
- Executive communication and advisory
- Strategic account relationship management
- Stakeholder expectation management
Technical and Analytical Skills
- Converting ambiguous requirements into enterprise strategies and executable plans
- Analytical problem solving and process improvement
- Project management software and Microsoft Office applications
Core Competencies
- Leadership
- Strategic Thinking
- Executive Presence
- Customer Focus
- Accountability
- Business Acumen
- Governance Discipline
- Results Orientation
- Continuous Improvement
- Communication and Influence
Success Measures
Success in this role will be demonstrated through:
- Healthy delivery performance across the multi-client portfolio.
- Consistent adherence to portfolio governance standards.
- Sound strategic trade-offs protecting margin, revenue readiness, and customer commitments.
- Strong leadership bench, succession coverage, and certification progress across the PMO.
- Measurable process improvement driven by portfolio diagnostics and root cause analysis.
- Strong executive relationships and stakeholder confidence across strategic accounts.
Experience
10 Years
Apply By
Required Skills
- Demand Planning
- multi-client portfolio governance
- Business Acumen
- Communication
- Executive Advisory
- Accountability
- Continuous Improvement
- Customer focus
- Governance Discipline
- Strategic Thinking
- Program Management
- Order Management
- Root Cause Analysis
- Forecasting
- Leadership
- Stakeholder Management
- Risk Management
- Portfolio governance
- Microsoft Office
- Project Management Software
- People Management
- Strategy
- Process Engineering
- Project Management
Nice to Have Skills
- Executive presence
- Portfolio Forecasting
- career pathway development
- Workforce Planning
- Process Improvement
- Strategic Account Management
- Executive Communication
- Succession Planning
- Capability Development
- PMO-CP
- ITIL
- PMP
- IT Solutions
- MBA