Senior Project Coordinator

Description

The Senior Project Coordinator, LCS independently coordinates complex operational programs, low-risk projects, or defined workstreams using established plans, controls, and escalation paths. The role owns advanced schedule, order, inventory, reporting, and issue-coordination activities and serves as a subject-matter resource and mentor for Project Coordinators.

Responsibilities

Independent Program Coordination

• Independently coordinate low-risk customer programs, complex deployment schedules, or defined workstreams within larger initiatives.

• Maintain detailed schedules, milestones, dependencies, action logs, documentation, and customer-specific procedures.

• Coordinate onboarding, operational execution, acceptance, transition, and closeout activities within established authority.

Order, Inventory, and Quality Coordination

• Coordinate order processing, quality checks, releases, changes, shipments, returns, and inventory requirements.

•  Monitor service levels, customer-owned inventory, material availability, and operational dependencies.

• Ensure data consistency across approved business systems and resolve routine discrepancies.

Customer Communication and Issue Resolution

•  Serve as the primary operational contact for assigned low-risk programs and complex coordination activities.

• Prepare detailed status, exception, SLA, and performance reports and facilitate routine customer reviews.

•  Own routine issue resolution and escalation coordination, while escalating contractual, financial, or high-impact matters to the Project Manager.

Mentorship and Improvement

•  Provide day-to-day guidance, onboarding, and knowledge transfer to Project Coordinators.

•  Identify recurring coordination issues and recommend practical corrective actions.

• Support Project and Program Managers with planning, tracking, reporting, and governance administration.

Minimum QualificationsEducation

• Bachelor’s degree in Business Administration, Project Management, Operations Management, Supply Chain, Information Technology, or a related field, or equivalent relevant experience.

Experience

•  3 to 5 years of project coordination, lifecycle services, supply chain, operations, or related experience.

• Demonstrated ability to independently coordinate complex schedules, low-risk programs, or defined workstreams.

Preferred Qualifications

•  CAPM or equivalent certification.

• Experience supporting top-tier customers and mentoring junior team members.

Knowledge, Skills, and Abilities

· Advanced project and program coordination

· Order processing, inventory, and service-level management

· Routine issue resolution and escalation coordination

· Customer reporting and relationship support

· SOP, dashboard, and data-quality management

· Mentoring and knowledge transfer

Core Competencies

· Accountability

· Customer Focus

· Collaboration

· Communication

· Planning and Organization

· Problem Solving

· Adaptability

· Business Acumen

· Continuous Improvement

· Results Orientation

Success Measures

Success in this role will be demonstrated through:

· Reliable execution of low-risk programs or assigned workstreams.

· Accurate orders, schedules, inventory data, dashboards, and reports.

· Timely resolution or escalation of routine operational issues.

· Effective customer support and development of Project Coordinators.
 

Experience

3 Years

Apply By

Dec 6, 2026

Required Skills

• mentoring
• Planning and Organization
• Quality Management
• Customer Communication
• Project Coordination
• Knowledge Transfer
• Customer Reporting
• Escalation Coordination
• Issue resolution
• Service-Level Management
• Inventory Management
• order processing
• Schedule Management
• Program Coordination

Nice to Have Skills

• Problem Solving
• Team Leadership
• Business Acumen
• Continuous Improvement
• Risk Management
• SOP Management
• Dashboard Management
• CAPM certification