Senior Project Coordinator LCS
US Based Company for IT Services
PKR 590,000 • Published Date: • Pakistan (Hybrid)
Description
The Senior Project Coordinator, LCS independently coordinates complex operational programs, low-risk projects, or defined workstreams using established plans, controls, and escalation paths. The role owns advanced schedule, order, inventory, reporting, and issue-coordination activities and serves as a subject-matter resource and mentor for Project Coordinators.
Responsibilities
Key Responsibilities
Independent Program Coordination
- Independently coordinate low-risk customer programs, complex deployment schedules, or defined workstreams within larger initiatives.
- Maintain detailed schedules, milestones, dependencies, action logs, documentation, and customer-specific procedures.
- Coordinate onboarding, operational execution, acceptance, transition, and closeout activities within established authority.
Order, Inventory, and Quality Coordination
- Coordinate order processing, quality checks, releases, changes, shipments, returns, and inventory requirements.
- Monitor service levels, customer-owned inventory, material availability, and operational dependencies.
- Ensure data consistency across approved business systems and resolve routine discrepancies.
Customer Communication and Issue Resolution
- Serve as the primary operational contact for assigned low-risk programs and complex coordination activities.
- Prepare detailed status, exception, SLA, and performance reports and facilitate routine customer reviews.
- Own routine issue resolution and escalation coordination, while escalating contractual, financial, or high-impact matters to the Project Manager.
Mentorship and Improvement
- Provide day-to-day guidance, onboarding, and knowledge transfer to Project Coordinators.
- Identify recurring coordination issues and recommend practical corrective actions.
- Support Project and Program Managers with planning, tracking, reporting, and governance administration.
Minimum Qualifications Education
- Bachelor’s degree in Business Administration, Project Management, Operations Management, Supply Chain, Information Technology, or a related field, or equivalent relevant experience.
Experience
- 3 to 5 years of project coordination, lifecycle services, supply chain, operations, or related experience.
- Demonstrated ability to independently coordinate complex schedules, low-risk programs, or defined workstreams.
Preferred Qualifications
- CAPM or equivalent certification.
- Experience supporting top-tier customers and mentoring junior team members.
Knowledge, Skills, and Abilities
- Advanced project and program coordination
- Order processing, inventory, and service-level management
- Routine issue resolution and escalation coordination
- Customer reporting and relationship support
- SOP, dashboard, and data-quality management
- Mentoring and knowledge transfer
Core Competencies
- Accountability
- Customer Focus
- Collaboration
- Communication
- Planning and Organization
- Problem Solving
- Adaptability
- Business Acumen
- Continuous Improvement
- Results Orientation
Success Measures
Success in this role will be demonstrated through:
- Reliable execution of low-risk programs or assigned workstreams.
- Accurate orders, schedules, inventory data, dashboards, and reports.
- Timely resolution or escalation of routine operational issues.
- Effective customer support and development of Project Coordinators.
Experience
3 Years
Apply By
Required Skills
- Program Coordination
- Customer Communication
- Knowledge Transfer
- mentoring
- Customer Reporting
- Escalation Coordination
- Issue resolution
- Service-Level Management
- Inventory Management
- order processing
- Schedule Management
- Project Coordination
Nice to Have Skills
- CAPM certification
- Dashboard Management
- data-quality management
- Supply Chain Knowledge
- Reporting and Analytics
- Problem Solving
- Planning and Organization
- Team Management