Experienced Freight Brokerage Dispatcher – Usa/Canada
U.S. Traffic
PKR 220,000 • Published Date: • Remote
Description
U.S. Traffic seeks an Experienced Freight Brokerage Dispatcher to join our dynamic team. This role requires managing the end-to-end coordination of freight shipments across the USA and Canada. The successful candidate independently handles tasks such as booking trucks, rate negotiation, and ensuring compliance with cross-border regulations. Strong organizational skills and attention to detail are essential in managing both Full Truckload (FTL) and Less Than Truckload (LTL) shipments, with a focus on maintaining excellent communication with carriers and customers. Experience in navigating customs requirements and documentation is critical for success in this position. This role does not involve managing a team but requires a high level of autonomy and accountability. The dispatcher will employ various Transportation Management Systems and freight load board platforms to optimize shipment workflows. Exceptional communication skills and the ability to resolve delays or service issues promptly are crucial. The ideal candidate brings at least three years of North American freight brokerage experience, is proficient in English, and has a strong customer service orientation.
Responsibilities
- Prepare precise and competitive freight quotations that meet company standards and client expectations.
- Source reliable carriers, negotiate competitive rates, and book trucks for freight transportation efficiently.
- Manage the full lifecycle of FTL and LTL shipments from initial pickup to final delivery, ensuring timely and accurate execution.
- Coordinate cross-border shipments between Canada and the USA, complying with all customs regulations and FMCSA guidelines.
- Track shipments continuously to provide proactive updates to customers and address any deviations from planned schedules.
- Independently resolve shipment delays, service issues, or unexpected challenges to maintain high service standards.
- Ensure the accuracy and completeness of freight documentation including Bills of Lading (BOLs), Proof of Delivery (POD), and rate confirmations.
- Utilize Transportation Management Systems (TMS) and freight load board platforms such as DAT One and Truckstop to manage dispatch workflows effectively.
- Maintain strong communication channels with customers and carriers to foster relationships and ensure smooth freight operations.
- Apply problem-solving skills to identify and implement improvements in freight brokerage processes and operational efficiency.
Experience
3 Years
Apply By
Required Skills
- Transportation Management Systems (TMS) Workflow
- English communication (spoken and written)
- Accountability
- Attention to detail
- Problem Solving
- Customer Service
- Freight Load Board Platforms (DAT One, Truckstop)
- Freight Dispatch And Load Coordination
- Customer And Carrier Communication
- U.S.-Canada Cross-Border Shipping And Customs Coordination
- Freight Documentation (BOL, POD, And Rate Confirmations)
- FMCSA And Cross-Border Regulatory Compliance
- Rate Negotiation And Lane Pricing
- Carrier Sourcing And Relationship Management
- Transportation Management Systems (TMS)
Nice to Have Skills
- Loadlink
- McLeod TMS