Call Center Job(Closer For Usa Campaign)
VanGuard Global Excellence
Published Date: • Islamabad, Pakistan (On-Site)
Description
VanGuard Global Excellence is seeking a skilled Call Center Closer to join our USA campaign team. This role focuses on engaging with prospects in final expense sales, using excellent communication and closing skills to convert leads into customers. The ideal candidate has 1–2 years of experience working with US-based customers, possesses a clear American or neutral accent, and can confidently handle objections to successfully close sales over the phone. This position requires working during US time zones, including night shifts from Pakistan, and is especially suited for candidates located in Islamabad or Rawalpindi. The role demands a target-driven professional who thrives in a fast-paced environment with daily and monthly sales goals. The candidate must be comfortable qualifying leads, following structured sales scripts, and consistently meeting key performance indicators. Although this role does not involve team management, excellent interpersonal skills are essential for building rapport and persuading potential clients throughout the sales process. The ability to respond effectively to common objections regarding price, trust, and decision-making hesitation is crucial to achieving success in this position.
Responsibilities
- Engage with prospects via phone to present final expense insurance options clearly and persuasively.
- Qualify incoming leads and follow prescribed sales scripts to facilitate a smooth sales conversation.
- Handle objections such as price concerns, family approvals, trust issues, and hesitations with confidence and empathy.
- Create a sense of urgency and build rapport to motivate prospects toward making timely decisions.
- Achieve and exceed daily and monthly sales targets and key performance indicators.
- Maintain clear, professional, and effective communication reflecting a natural American or neutral accent.
- Document all sales activities and customer information accurately in the CRM system.
- Adapt to night shift work aligned with US time zones, ensuring high availability and responsiveness.
- Continuously improve sales techniques and stay informed about campaign updates and product knowledge.
- Collaborate with team members and supervisors to share best practices and improve overall campaign performance.
Experience
2 Years
Apply By
Required Skills
- Effective Communication
- Negotiation Skills
- Sales Closing Techniques
- Target achievement
- Call Scripting
- Closing Techniques
- Objection Handling
- Lead qualification
Nice to Have Skills
- Customer Relationship Management
- Time management