Calling Agent

Description

Velqano is seeking a motivated Calling Agent to join our dynamic sales team. This role involves making outbound calls to businesses within the United States to introduce our products and services professionally and effectively. The ideal candidate possesses strong communication skills, a confident telephone presence, and an ability to engage potential clients naturally using a scripted guideline. The Calling Agent is responsible for qualifying prospects, handling common objections, and scheduling appointments for senior sales representatives, ensuring a seamless client acquisition process. This position requires at least two years of experience in cold calling or sales, with a keen interest in developing persuasive communication techniques. The agent must be comfortable making high-volume outbound calls and proficient in basic CRM software usage to maintain accurate records of call outcomes. While managing a team is not part of this role, the candidate should demonstrate individual accountability, reliability, and the ability to work effectively during US-market hours to support business growth at Velqano.

Responsibilities

• Make outbound calls to US businesses using qualified leads provided by the Lead Generation Agent.
• Introduce Velqano’s products and services clearly and professionally, adhering to the calling script while maintaining a natural tone.
• Ask discovery questions to identify potential business needs and accurately qualify interested prospects.
• Handle basic objections effectively to maintain engagement with potential clients.
• Book qualified appointments for senior sales members, ensuring high-quality leads are passed along seamlessly.
• Update every call outcome in the CRM software promptly and accurately to maintain comprehensive client records.
• Follow up with prospects as necessary to nurture leads and advance the sales process.
• Maintain confident communication skills and clear pronunciation to create a positive customer experience.
• Demonstrate basic sales techniques, including consultative selling and cold calling strategies, while adjusting approaches based on client responses.
• Work collaboratively with the sales team to meet individual and team performance goals during US-market hours.
• Use a reliable laptop or PC with a stable internet connection to support consistent high-volume calling activity.
• Continuously improve call quality and appointment-setting success by applying feedback and participating in training when appropriate.

Experience

2 Years

Apply By

Oct 30, 2026

Required Skills

• Effective Communication
• CRM software proficiency
• Appointment Setting
• Sales techniques
• Consultative Selling
• Cold Calling Techniques
• Objection Handling

Nice to Have Skills

• Customer Relationship Management
• Time management
• Active Listening
• Phone Etiquette