Restaurant Manager

Description

The Restaurant Manager at Wah Continental Hotel is responsible for overseeing all aspects of restaurant operations to ensure a seamless and exceptional dining experience for guests. Leading a team of 20 staff members, this role demands strong leadership to manage daily activities, including workforce scheduling, inventory control, customer service, and compliance with food safety standards. The Manager drives operational efficiency, maintains high service quality, and collaborates closely with staff to build a positive work environment that encourages professional growth and team cohesion.

With at least five years of experience in reputable hotels or hospitality establishments, the ideal candidate brings extensive knowledge of the hospitality industry along with well-established local contacts. They focus on business development, client relationship management, and financial performance to enhance profitability. This position requires excellent communication, problem-solving skills, and the ability to develop effective strategies that ensure continuous improvement and customer satisfaction within a dynamic hospitality setting.

Responsibilities

• Manage daily restaurant operations ensuring smooth and efficient service delivery.
• Lead recruitment, hiring, and training of staff to build a competent and motivated team.
• Develop and maintain employee schedules to optimize labor cost and meet operational needs.
• Implement and enforce food safety and sanitation standards to comply with health regulations.
• Monitor inventory levels and control costs to maintain profitability without compromising quality.
• Enhance customer service and guest relations by addressing feedback and resolving issues promptly.
• Utilize point-of-sale systems accurately to track sales, manage transactions, and generate reports.
• Analyze labor costs and adjust workforce scheduling to maximize operational efficiency.
• Build strong relationships with clients within the hospitality, corporate, and events sectors to drive business growth.
• Collaborate with senior management to develop business strategies and achieve financial targets.
• Oversee compliance with local laws and hotel policies related to health, safety, and workplace regulations.
• Maintain a positive work environment that promotes teamwork, accountability, and professional development.
• Conduct regular performance evaluations and provide coaching to improve staff skills and service delivery.
• Coordinate with suppliers and vendors to ensure timely procurement of quality products at competitive prices.
• Plan and execute marketing initiatives and special events to increase restaurant visibility and attract new customers.

Experience

5 Years

Apply By

Nov 30, 2026

Required Skills

• Restaurant Operations Management
• Staff Hiring and Training
• Employee Scheduling
• Food Safety and Sanitation
• Inventory and Cost Control
• Customer service and guest relations
• Point-of-sale systems
• Labor Cost Management
• Workforce Scheduling
• Leadership
• Business Development
• Communication
• Problem Solving
• Client Relationship Management