Inbound Sales Representative (USA Energy Campaign)

Description

Wellhealth is seeking a dedicated Inbound Sales Representative to join our USA Energy Campaign team. This role focuses on engaging incoming customer calls, understanding their needs, and effectively promoting our energy products and services. The ideal candidate possesses excellent spoken English with a North American accent, a strong grasp of the inbound sales process, and the ability to handle objections professionally while maintaining a positive and solution-oriented approach. This position requires punctuality, reliability, and commitment to working night shifts aligned with US time zones, while enjoying weekends off. The individual will work independently and is not required to manage a team. The successful candidate leverages product knowledge and negotiation skills to build rapport with potential clients, guide them through the acquisition process efficiently, and meet or exceed sales targets. Handling customer inquiries and concerns with empathy and clarity is paramount to ensure satisfaction and loyalty. This role demands resilience and a goal-driven mindset to thrive in a dynamic, fast-paced sales environment targeting the energy sector within the United States market.

Responsibilities

• Answer inbound calls from prospective and existing customers promptly and professionally, focusing on their energy service needs.
• Demonstrate comprehensive product knowledge about energy services, pricing plans, and promotional offers to effectively address customer inquiries.
• Guide customers through the inbound sales process, providing clear explanations and assisting in the completion of sales transactions.
• Apply objection handling techniques adeptly to resolve customer concerns, turning hesitations into successful sales opportunities.
• Negotiate pricing and contract terms within established guidelines to achieve mutually beneficial agreements.
• Maintain accurate and detailed records of customer interactions and sales activities using internal CRM systems.
• Meet or exceed monthly and quarterly sales targets while maintaining a high level of customer satisfaction.
• Adhere strictly to scheduled night shift hours from 8:00 PM to 5:00 AM, ensuring punctuality and attendance.
• Work independently to manage call flow and sales cycles without team supervision.
• Continuously update knowledge of industry trends, competitor products, and internal sales processes to enhance performance.

Experience

1 Year

Apply By

Nov 2, 2026

Required Skills

• Product Knowledge
• Inbound Sales Process
• Objection Handling
• Negotiation Skills
• Call handling techniques
• Objection Handling Techniques

Nice to Have Skills

• Customer Relationship Management (CRM) Software
• Time management
• Resilience