Yango Franchise Manager Required

Description

Yango Partner is seeking a dedicated Franchise Manager to oversee and enhance the franchise operations within the organization. The ideal candidate will manage a team of three professionals and be responsible for driving franchise growth, maintaining strong relationships with franchisees, and ensuring operational excellence. This role demands a proactive individual who can effectively communicate with diverse stakeholders, demonstrate leadership, and ensure the smooth functioning of franchise processes while meeting defined targets. The Franchise Manager will leverage their experience in sales or operations combined with solid team management skills to support franchise partners and facilitate a customer-centric approach. Good command over basic tools like MS Excel is essential to analyze performance metrics and report insights. Candidates must be hardworking, responsible, and committed to achieving the company's strategic objectives while sustaining quality standards throughout the franchise network.

Responsibilities

• Lead and supervise a team of three to ensure effective franchise operations and achievement of sales targets.
• Develop and maintain strong customer relationships with franchise partners to enhance satisfaction and loyalty.
• Monitor day-to-day franchise management activities including compliance to company policies and operational guidelines.
• Coordinate with sales and operations departments to align franchise strategies with overall company goals.
• Use MS Excel to track franchise performance metrics, prepare reports, and support decision-making processes.
• Train and mentor team members to improve productivity and professional development.
• Drive initiatives to increase franchise expansion and profitability.
• Address and resolve issues raised by franchise partners promptly and professionally.
• Support marketing efforts concerning franchise outreach and promotional activities.
• Ensure clear communication channels within the team and between the team and franchise partners.
• Maintain responsibility for achieving individual and team performance targets consistently.
• Implement best practices for franchise operations management to streamline processes and boost efficiency.
• Promote a culture of responsibility, hard work, and continuous improvement within the team.

Experience

2 Years

Apply By

Nov 9, 2026

Required Skills

• Franchise Management
• Customer Relationship Management
• Franchise operations management
• Communication Skills
• Team Management
• MS Excel
• Target achievement

Nice to Have Skills

• Sales
• Operations Management
• Problem Solving